California Department of Health Care Access and Information

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HCAI is committed to expanding equitable access to health care for all Californians—ensuring every community has the health workforce they need, safe and reliable health care facilities, and health information that can help make care more effective and affordable.

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Hospital Bill Complaint Program

The Hospital Bill Complaint Program investigates patient complaints about violations of hospitals’ discount payment, charity care, and debt collection policies.

The Office of Health Care Affordability

Established in 2022, the Office of Health Care Affordability (OHCA) recognizes that it is the public interest that all Californians receive health care that is accessible, affordable, equitable, high-quality, and universal.